FAQs

  • What paper do you use?

    All prints up to A3 size are printed on 250gsm heavyweight matt card. A2 and A1 are printed on 180gsm coated matt heavyweight archival quality paper. All our papers are non-reflective so perfect for framing behind glass.

  • What inks do you use?

    The inks are pigment based rather than dye and your prints will not fade and will last a lifetime.

  • Shipping & Delivery

    We send our prints via Royal Mail Signed For 1st Class or using EVRI, dependant on size, quantity and availability. We charge a flat rate of postage per order.

  • How long until I receive my order?

    We print to order and endeavour to get them printed and shipped within 24 hours, although at busy times they may take slightly longer.

  • Can I request a bespoke print?

    Yes, of course! If you have a particular request then get in touch via our contact page.

  • What do I do if I am unhappy with my print?

    In the unlikely event there is an issue, then contact us and we will try our utmost to find a solution.